How to restore default Normal template in Microsoft Word on Windows. To reset the Normal Template, Normal.dotm, navigate to C:\Users\<Username>\AppData\Roaming\Microsoft\Templates and delete the Normal.dotm file.
- Close Microsoft Word
- Open
C:\Users\yourusername\AppData\Roaming\Microsoft\Templates - Delete the file
Normal.dotm - Open Microsoft Word.
- Close Microsoft Word. A pop-up “Changes have been made to Normal.dotm, would you like to save them?”
- Choose “Save”. Word will generate a new normal.dotm file with the default settings and styles.