How to restore default Normal template in Microsoft Word on Windows. To reset the Normal Template, Normal.dotm, navigate to C:\Users\<Username>\AppData\Roaming\Microsoft\Templates and delete the Normal.dotm file. Close Microsoft Word Open C:\Users\yourusername\AppData\Roaming\Microsoft\Templates Delete the file Normal.dotm Open Microsoft Word. Close Microsoft Word. A pop-up “Changes have been made to Normal.dotm, would you like to save them?” Choose … Read more